Digital Service Request

Submit requests for website updates, new features, bug fixes, analytics, and technical support.

Service Area
DIG

Instagram Content

Posts, Stories, Reels, IGTV content with engaging visuals

LinkedIn Posts

Professional content for corporate engagement

Facebook Content

Community-focused posts and event promotion

Video Content

YouTube videos, shorts, and promotional content

Platform Selection

Choose the social media platforms for your content

Content Type & Format

Specify the type of content you need

Static Post

Single image with caption

Custom graphics
Brand-compliant design
Optimized for platform

Video Content

Motion graphics or recorded video

Professional editing
Motion graphics
Audio optimization

Story Content

Vertical format for stories

9:16 aspect ratio
Interactive elements
Story highlights ready

Carousel Post

Multiple images/slides

Up to 10 slides
Cohesive design
Storytelling flow

Campaign Series

Multiple coordinated posts

Consistent theme
Content calendar
Performance tracking

Live Coverage

Real-time event content

Real-time posting
Live updates
Engagement monitoring

Content Details & Requirements

Provide specific information about your content needs

Scheduling & Publishing Details

Specify when and how you want your content published

Recommended Times

Instagram: 6-9 AM, 12-2 PM, 5-7 PM
LinkedIn: 8-10 AM, 12-2 PM (Weekdays)
Facebook: 1-4 PM (Wed-Fri)
Twitter: 8-9 AM, 7-9 PM

Visual Assets & Attachments

Upload reference materials, brand assets, and content resources

Upload brand logos, style guides, and visual assets

PNG, JPG, SVG, PDF • Max 10MB each

Upload reference materials or existing content

Images, Videos, Documents • Max 50MB each

Upload detailed briefs, guidelines, or specifications

PDF, DOC, DOCX • Max 25MB each

File Upload Guidelines

  • • High-resolution images (minimum 1080x1080px for Instagram)
  • • Videos should be in MP4 format for best compatibility
  • • Include alternative text descriptions for accessibility
  • • Ensure all uploaded content has proper usage rights
  • • Brand assets should follow Qatar Foundation guidelines
Image Dimensions: Platform optimized
Video Length: 15-60 seconds recommended
File Formats: JPG, PNG, MP4, GIF
Color Profile: sRGB for digital

Requester Information

Please provide your contact details and department information

Priority Level & Timeline

Set urgency and expected delivery timeline

Timeline Guidelines

  • • Low Priority: 5-7 business days from approval
  • • Normal Priority: 3-5 business days from approval
  • • High Priority: 1-2 business days from approval
  • • Complex campaigns may require additional time
  • • Rush requests may incur additional review requirements

Additional Notes & Special Instructions

Any other information that would help us create better content

Tips for Better Results

  • • Be specific about your target audience and their interests
  • • Include examples of content styles you like or want to avoid
  • • Mention any upcoming events or deadlines that might impact timing
  • • Specify if this content is part of a larger campaign or initiative
  • • Include contact information for subject matter experts if needed

Terms & Conditions

Please review and accept the following terms

Important Information

  • • Your request will be reviewed within 2 business hours during working days
  • • You'll receive a confirmation email with a unique ticket number for tracking
  • • For urgent requests outside business hours, contact PUE directly at +974 4454 5555
  • • All content is subject to Qatar Foundation approval processes
  • • Completed content will be delivered via secure file sharing platform
Auto-saved 11:55 AM
Request ID: DIG-2026-996
Estimated processing: 24-48 hours